Rental Service Terms of Service

LAST UPDATED MAY 31, 2023
VAIN Fashion Group Oy / 3197736-7

Back to VAIN Rental Service

We are registered in Finland and have our registered office at Runeberginkatu 8 B 12, 00100 Helsinki. VAIN Fashion Group Ltd has the right to make changes to the terms. The customer is to have read the current terms of service before the transaction.

01 PAYMENT METHODS

We accept the following payment methods for the rental service:

- MobilePay

- Debit/Credit Card

- Invoice for companies in Finland

Sales tax will be included to the price of purchase. We may change prices at any time. We only accept EUR.

We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

02 USE OF PRODUCTS

You agree to use the items for before informed usage. Using the rented products in a non-disclosed production, event, showcase or way is not permitted. VAIN has the right to inquire about the occasion of the rental. Public desecration of the items or further lending without  the other parties knowledge  during  the rental period may result in ending the rental period immediately. You agree to handle the rented items with exceptional care. 

03 PICKING UP AND RETURNING THE RENTED PRODUCTS AND LATE FEE

Picking up the products mostly happens from our office, or time and place agreed upon with the contact person of the specific rental. The rental agreement has to be signed by both parties before the start of the rental period. When your rental period is coming to an end, place items as they were picked up either in provided garment bag/packaging. Bring the encased items to agreed upon return place before the end of the prearranged date.

In case of objections, be in touch with your contact person as soon as possible to avoid the late fee. We may, but are not required to, permit you to extend your rental period, subject to prepayment of any additional fees applicable to that product for the period of time of the extension. Failure to return items as agreed is a violation of our terms, and we may charge you late fees up to the maximum fee, and/or take other legal action.

04 DAMAGED OR NON-RETURN OF THE RENTED PRODUCTS

In case of damage or loss of the item the customer is advised to be in contact with VAIN preferably immediately, but at last during the return transaction. 

The rental compensation provided to us covers minor wear and occurring flaws, but you are responsible for any lost, destroyed, or damaged products for any reason, including due to theft, loss, fire, unpremeditated discoloration, or force majeure. “minor wear and occurring flaws” means minor, lavable stains, rectifiable battered rips, missing dispensable parts , stuck parts, or other minor damage that can be covered by the rental compensation. If you return a product damaged beyond normal wear and occurring flaws, then you hereby authorize us to charge you for the price for repair or replacing the product, as determined in our discretion, up to the original retail or comparable value price for the item. Failure to return items as agreed is a violation of our terms, and we may charge you the maximum fee, products retail price, other compensation and/or take other legal action.